Retail & Guest Experience Associate

Simpcw Resources Group•Barriere, BC

9d•Onsite

About The Position

Teniye Market, a division of Simpcw Resources Group, is seeking enthusiastic and customer-focused Retail & Guest Experience Associates to join their team. This role is open to seasonal, part-time, or full-time employment. It's an excellent opportunity for individuals who enjoy working with people in a fun, fast-paced retail environment. Teniye Market offers a unique shopping experience with a variety of products including fresh produce, local goods, gifts, souvenirs, coffee, and ice cream, serving both local residents and visitors to the North Thompson Valley. The Associate is responsible for delivering exceptional customer service, maintaining an attractive store environment, processing transactions, and supporting daily operations. The ideal candidate enjoys engaging with people, takes initiative, and contributes positively to a collaborative team.

Requirements

Strong interpersonal and communication skills
Friendly, positive, and professional attitude
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Comfortable learning about a variety of products and making recommendations to customers
Ability to lift up to 25 lbs
Ability to work in varying weather conditions and perform outdoor tasks as required
Reliable, punctual, and dependable

Nice To Haves

Customer service and cash-handling experience is considered an asset
Previous retail, food service, hospitality, or tourism experience is considered an asset
Food Safe Certification is an asset or willingness to obtain

Responsibilities

Welcome customers and visitors in a friendly, professional, and welcoming manner
Create memorable experiences for guests by providing exceptional customer service
Provide product information and recommend produce, gift items, souvenirs, beverages, and specialty products
Process customer transactions accurately using the point-of-sale system
Stock, rotate, organize, and merchandise products to maintain attractive displays
Monitor inventory levels and assist with regular stock checks
Receive, unload, and inspect incoming deliveries and supplies
Verify shipment contents and report discrepancies or damaged goods to the Store Manager
Ensure food products are handled, stored, and displayed in accordance with food safety standards
Check product quality and remove damaged or expired items
Promote seasonal products, special offers, and new arrivals
Serve customers at the coffee and ice cream counter
Maintain cleanliness and organization throughout the market, cooler, freezers, storage areas, staff room, and food preparation spaces
Assist with opening and/or closing procedures as required
Empty garbage and recycling bins and maintain outdoor areas
Sweep sidewalks, parking areas, and remove debris as required
Assist with seasonal grounds maintenance, including basic snow removal, salting walkways, watering plants, and maintaining the dog park area
Clean washrooms, windows, glass doors, playground equipment, and other customer-facing areas
Assist customers with carrying purchases to their vehicles when requested
Report safety concerns, maintenance issues, or damages to management
Work collaboratively with team members to ensure efficient daily operations
Follow workplace safety procedures, sanitation standards, and company policies
Perform other duties as assigned

Benefits

Competitive wage: $18.50 per hour
Vacation pay: 4% vacation pay paid in accordance with employment standards
Supportive, team-first culture
Meaningful work supporting a locally owned Indigenous business
Opportunity to gain valuable retail, customer service, tourism, and food service experience
Hands-on training and ongoing skill development
Work in a vibrant environment that serves both community members and visitors to the region
A diverse and engaging workplace
Career-building experience
A workplace where you belong