Retail Golf Equipment Sales Lead
About The Position
The Key Carrying Lead has a direct impact on executing brand standards and supporting the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Lead serves as the in-store expert for their business or department, focuses on customer service, and provides direction to teammates. The role calls for leading by example and working collaboratively, empathetically, optimistically, and persistently. The Lead helps plan and organize department work up to 30 days in advance, supports hiring and team development, delegates tasks, and helps ensure daily programs, processes, merchandising standards, and loss prevention controls are carried out. The position also assists with general store supervision, including opening and closing, Front End and Cash Office functions, and firearms sales where applicable. The Lead supports an inclusive, safe, and respectful store environment and may perform other tasks assigned by management.
Requirements
- Flexible availability, including nights, weekends, and holidays.
- Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs. up to 25 times per hour.
- Ability to stand or walk for extended periods, up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods, up to 2 hours continuously.
Nice To Haves
- Prior retail sales experience or customer-focused experience.
Responsibilities
- Support building and hiring a strong team by observing in-store interviews and department tours.
- Connect with teammates throughout the store to build mutual trust and respect and contribute to the store's recognition culture.
- Plan and organize work up to 30 days out with guidance from the Assistant Store Manager, including aligning workforce needs for daily assignments, game plans, projects, and store events.
- Leverage teammates to meet brand standards, execute programs and processes, and delegate tasks according to priority.
- Assist the store leadership team with general store supervision in accordance with Company policies and procedures.
- Assist with opening and closing the store, performing Front End and Cash Office functions, and processing firearms sales in compliance with State and Federal regulations where applicable.
- Uphold merchandising and presentation standards, including floor sets, signage, price changes, inventory presentation, and replenishment.
- Train teammates on company procedures and programs, including onboarding new teammates and cross-training current teammates.
- Maintain company loss prevention standards and controls in the department.
- Coach and develop oneself and others, using hands-on coaching and explaining the reasons behind tasks, plans, and processes.
- Help teammates understand how their responsibilities support organizational goals and an exceptional shopping experience.
- Create an inclusive store environment where teammates and athletes feel welcome and safe and are treated with respect.
- Follow safety, loss prevention, and standard operating procedures and maintain the confidentiality of Company information.
- Support the team across the store with an all-hands-on-deck approach.
- Perform other tasks as assigned by management.
Benefits
- Paid leave in compliance with state requirements.
- A generous suite of benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
