Retail General Manager - Trainee

Pilot Company•Decatur, AL

6d•$54,300 - $80,750

About The Position

Pilot Flying J is seeking an experienced Retail General Manager to oversee high-volume retail facilities. The role is responsible for generating and executing travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction. The General Manager builds, coaches, manages, and develops teams through staffing, interviewing, hiring, and training.

Requirements

Exemplify integrity and accountability at the managerial level.
Demonstrate excellent team leadership skills.
Be able to work a flexible schedule of nights, days, weekends, and holidays.
Have a minimum of 2–3 years of management experience in retail, restaurant, grocery, or another service industry, with responsibility for financial results.
Have previous management proficiency in high-volume retail with P&L accountability.
Be able to create and maintain a customer-focused culture.

Responsibilities

Generate and execute travel center and restaurant business plans to achieve established standards, sales and profit objectives, and customer satisfaction.
Ensure customer expectations are met.
Conduct meetings with subordinate employees.
Maintain effective vendor relationships.
Build, coach, manage, and develop teams, including staffing, interviewing, hiring, and training.
Drive sales.
Manage team members.
Track inventory.
Provide customer service.
Perform P&L analysis.