Retail Fulfillment - Plaza at Citrus Park Rack

Nordstrom•Citrus Park, FL

2d•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy retail environment, collaborating to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. Team members keep the store clean and clutter-free and may work across different areas of the store, including Sales, Customer Service, Stock, and Fulfillment. The specific area of interest can be discussed during the interview process. Sales and Customer Service work includes maintaining a well-stocked, organized salesfloor; assisting customers with in-store, online, and mobile transactions; supporting fitting rooms; returning clothing to the salesfloor; organizing stockrooms; learning store technologies; following operational, merchandise, and asset-protection standards; and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders, using inventory-management systems, maintaining clean and organized salesfloors and stockrooms, and providing general store support. The role requires frequent movement and handling merchandise, including lifting requirements that vary by department. The position pays $16.20–$16.85 per hour, depending on location and job-related knowledge, skills, and experience. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift up to 25 pounds.
For Stock and Fulfillment roles: ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to create a welcoming and inclusive customer environment.
Keep the store clean and clutter-free, including salesfloors and stockrooms.
Maintain the salesfloor by re-merchandising, straightening, sizing, and filling merchandise throughout the day.
Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and handle bulky or heavy merchandise.
Support fitting room customers and sort and return clothing to the salesfloor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Use store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders promptly and meet quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory-management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Provide general store support, such as setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.