RETAIL FOOD SERVICE MANAGER

Compass Group•Chicago, IL

1d•$85,000 - $95,000•Onsite

About The Position

As the Retail Manager, you will oversee the successful operation of retail and cafeteria services within Food & Nutrition Services, reporting directly to the Director of Dining Services. In this role, you will manage three retail locations with a total annual volume of $8.9 million. Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for over 70 years, leveraging culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has over 1,600 registered dietitians and 1,200 executive chefs, and serves over 600M meals annually.

Requirements

1–3 years of retail foodservice management experience (based on education/training)
Strong knowledge of foodservice operations, including quality, production, sanitation, cost control, marketing, and presentation
Background in cash-handling retail environments
Proven leadership, coaching, and team development skills
Strong written and verbal communication abilities
Ability to effectively interact with all levels of the organization
Working knowledge of financial, budgeting, and accounting practices
Proficiency in Microsoft Office and general computer applications

Nice To Haves

Bachelor’s degree in Food Service Management, Hospitality, or related field preferred; or Associate degree with 3+ years of relevant experience
Experience with P&L accountability and contract-managed services preferred
Retail marketing experience highly desirable

Responsibilities

Plan and oversee special events and functions
Maintain cash controls, payroll records, and assist with hiring and training hourly team members
Drive customer satisfaction and positive public relations through efficient and safe operations
Lead staff to deliver retail services that align with company policies and presentation standards
Train team members on customer service, portion control, cashiering, and food safety/sanitation practices
Complete all required daily, weekly, and monthly reports in accordance with company timelines and standards
Communicate effectively with team members, patients, and families
Implement and enforce cash handling procedures to prevent loss or theft