Retail Food Service Manager

Aramark•Philadelphia, PA

11d•Onsite

About The Position

Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position, to oversee retail dining operations at Thomas Jefferson University Hospital located in Philadelphia, PA. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.

Requirements

Bachelor's degree or equivalent experience
Food Service Management experience required
Experience with marketing, merchandising and cash handling required
Strong customer service and computer skills are essential in this role
SERV Safe certification or willing to get certified

Nice To Haves

Retail or Restaurant Food Service Management experience preferred

Responsibilities

Manage Front of House (Cafeteria, Quick Service) dining operations
Develop and implement retail services plan to improve service, quality and profitability of service areas.
Maintain effective working relationships with other departments to provide a unified retail experience for customers.
Manages marketing, merchandising and cash handling procedures.
Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
Maintains effective client and customer rapport for mutually beneficial business relationships
Drives customer service and tracks and responds to survey results.
Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
Assists in location forecast and accounting; tracks sales trends and drives sales.
Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.