Retail Food Safety Program Manager, Food Safety Operations Program Team

Amazon • Arlington, VA

3d

About The Position

The North American Food Safety Operations Program Team ensures that all Amazon
Distribution and Retail/Grocery Fulfillment sites meet safety criteria,
regulatory requirements and brand standards. They collaborate with a diverse
range of internal stakeholders to develop and implement comprehensive policies
and procedures across the fulfillment network. They excel at translating food
safety initiatives into clear, actionable guidelines, facilitating seamless
adoption across the fulfillment network.

In this role, you will be elevating food safety compliance standards across
Amazon's network of Distribution and Retail/Grocery Fulfillment sites. Your
typical day will blend strategic planning with innovative program development.
You’ll work with a diverse range of internal stakeholders to ensure smooth
implementation of program changes. You'll analyze trends, conduct comprehensive
program assessments, and collaborate with third-party experts when required to
continuously enhance our processes. This fast-paced role requires a balance of
strategic thinking and analytical skills.

The North American Food Safety Operations Program Team designs, enhances, and
governs operational food safety programs that drive compliance, mitigate risk,
and support scalable business growth. We collaborate across stakeholder groups
to drive food safety standards, standard work, culture, and training. We
leverage metrics and technology for continuous improvement. Our initiatives
ensure the safety of products for millions of customers, reinforcing their
confidence in Amazon.

Requirements

• 6+ years of compliance, audit or risk management experience
• 5+ years of program or project Management experience
• Knowledge of Microsoft Office products and applications at an advanced level
• Bachelor's degree or equivalent

Nice To Haves

• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent
• Master’s degree in Food Science or related field

Responsibilities

• Develop, enhance, and optimize Amazon Food Safety Operations programs and standard work protocols, ensuring alignment with industry best practices and regulatory requirements
• Design, implement, and evaluate comprehensive training programs to drive food safety execution at the retail level for maximum proficiency and effectiveness
• Develop, enhance, and optimize requirements for third party vendors (e.g., pest control vendor, sanitation vendor) and manage their performance
• Proactively identify opportunities for leveraging external expertise, then source, manage, and collaborate with third-party consultants for validations, research, and benchmarking to continuously improve food safety programs
• Establish and maintain a robust set of program metrics and key performance indicators (KPIs) to measure output performance, track progress, and identify areas for improvement in food safety programs, using data-driven insights to inform continuous improvement efforts
• Lead cross-functional teams to implement food safety initiatives, ensuring seamless integration with existing operational processes and systems
• Compose and edit detailed business review documents to effectively communicate food safety program health and program improvement initiatives

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level