Retail Floor Manager

Fort Brands•Lincoln, NE

1d•$18 - $20

About The Position

The Fort is hiring a motivated, dependable, hands-on Retail Floor Manager to help lead its sales team and keep a busy retail store running smoothly. The manager works alongside employees, helps develop the team, supports customers, and contributes to the store’s daily operations and success. The role calls for someone who leads by example, takes ownership, works independently, and supports coworkers and customers. The position includes leading and coaching sales-floor employees, overseeing assigned departments, serving customers, and maintaining merchandise, inventory, and store organization. The Retail Floor Manager is also a trusted keyholder who opens and closes the store and follows through on assigned projects. The Fort is a drug-free workplace and an equal opportunity employer.

Requirements

High school diploma or GED required.
Be a self-starter able to manage time, priorities, and responsibilities.
Have strong leadership skills and set a positive example for the team.
Have excellent customer-service and problem-solving abilities.
Communicate clearly and professionally, verbally and in writing.
Be comfortable using computers, Microsoft Outlook, and Microsoft Office.
Have a good understanding of retail sales, merchandising, inventory, and loss prevention.
Be dependable, organized, and willing to help wherever needed.
Take pride in the success of the store, coworkers, and company.

Nice To Haves

Three to five years of retail management or supervisory experience preferred.
College education is a plus but not required.

Responsibilities

Lead, coach, train, and motivate sales-floor employees.
Oversee assigned departments and daily operations.
Provide exceptional customer service and professionally resolve difficult customer situations.
Work directly with customers to increase sales and close transactions.
Monitor inventory levels and ensure merchandise is properly handled, stocked, and displayed.
Maintain attractive, organized, and well-merchandised sales floors.
Assign and oversee cleaning, organization, and store-maintenance responsibilities.
Keep sales floors, stockrooms, and storage areas organized and efficient.
Help prevent merchandise loss through retail-security awareness and shoplifting-prevention practices.
Serve as a keyholder responsible for opening and closing the store.
Follow through on assigned projects and ensure tasks are completed correctly and on time.