Retail Experience Designer - SSC

Event NetworkPark City, UT

About The Position

The Retail Experience Designer is a creative storyteller who brings Event Network’s narratives to life in three-dimensional space. This role helps shape meaningful, memorable retail experiences that reflect our partners’ missions and stories. Working closely with the SVP of Experience Design & Development, the designer focuses on concept creation, guest-journey development, environmental storytelling, and translating big ideas into clear visual direction and design packages that guide cross-functional teams—all while ensuring every concept is both inspiring and buildable.

Requirements

  • 3+ years of experience in retail design, experiential design, environmental design, or exhibition design.
  • Strong portfolio demonstrating storytelling, concept development, mood building, sketching, and spatial creativity.
  • Proficiency in creative tools such as Adobe Creative Suite, SketchUp (or other 3D visualization tools), and sketching (digital or analog).
  • Ability to visually communicate ideas through sketches, diagrams, and storytelling boards.
  • Ability to organize creative work into clear, structured deliverables.
  • Strong communication skills—both visual and verbal—with an ability to bring others into a story.
  • Understanding of retail guest behavior, immersive experience trends, and experiential design thinking.

Nice To Haves

  • Experience working with cultural attractions, lifestyle destinations, or branded destinations.
  • Familiarity with environmental graphics, signage systems, or branded storytelling.
  • Curiosity and experimentation with materials, sensory design, or interactive elements.
  • Ability to bridge creative vision with operational execution.
  • Comfort working in a matrixed environment with multiple stakeholders and competing priorities.

Responsibilities

  • Translate creative and strategic direction into compelling spatial narratives, mood boards, concept sketches, and visual storylines that express the desired emotional experience.
  • Identify signature storytelling moments, thematic elements, and environmental touchpoints that extend the venue experience into retail spaces.
  • Develop concepts that reinforce partner brands and missions through thematic storytelling and world-building.
  • Explore innovative materials, textures, colors, and experiential moments that support an engaging guest journey.
  • Transform storytelling concepts into clear, tangible design assets—including sketches, 3D studies, renderings, and experiential mock-ups.
  • Produce conceptual renderings, annotated sketches, layout studies, and design boards that communicate narrative intent to internal teams and external partners.
  • Support experience-based space planning and layout exploration, focusing on storytelling flow, sightlines, product connection, and guest engagement.
  • Identify opportunities to enhance guest discovery, encourage dwell, and connect product stories to thematic elements.
  • Iterate quickly, refining ideas based on feedback and evolving narrative direction.
  • Partner with Construction, Operations, Visual Merchandising, and Product teams to ensure storytelling translates seamlessly into practical execution.
  • Support presentation development, contributing to emotionally resonant storytelling for partner reviews.
  • Participate in partner meetings to capture narratives, understand mission and intent, and articulate design direction both visually and verbally.
  • Contribute to a creative culture that values imagination, exploration, and disciplined execution.
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