Retail Excellence & Operations Intern, Fall 2026

KHAITE • New York, NY

2d • Onsite

About The Position

KHAITE is seeking a Retail Excellence & Operations Intern for the Fall '26 Semester. This role will be based in the NYC HQ offices and will report to the Head of Retail. This is an unpaid internship for college credit only. The intern will support initiatives to enhance the retail experience, operational efficiency, and customer satisfaction, providing hands-on experience in the luxury retail industry and developing skills in data analysis, project management, and retail operations.

Requirements

• Currently enrolled for a Bachelor’s Degree
• Proficiency in MS Office Applications, including Outlook, Excel, and PowerPoint as well as the Google Suite
• Prior internship or work experience in retail or customer-centric industry.
• Ability to work independently and collaboratively in a fast-paced environment
• Passion for luxury retail, customer experience, and operational excellence
• Detail-oriented and highly organized
• Excellent written & verbal communication skills

Nice To Haves

• Luxury experience is preferred.

Responsibilities

• Assist in gathering and analyzing data from various sources to track store performance, client satisfaction, and operational efficiency.
• Support the team in identifying opportunities for process improvements in store operations, including inventory management, staff scheduling, and customer service protocols.
• Assist in streamlining communication throughout the retail network.
• Assist in compiling and building presentations that drive team development, from leadership thru staff level.
• Conduct competitive research and benchmarking to identify best practices in the luxury retail industry.
• Prepare regular reports and presentations summarizing findings, project statuses, and KPIs.
• Support in CRM programming creation, rollout, and analysis.

Benefits

• KHAITE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. KHAITE recruits and recognizes all types of talent and singularities.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What This Job Offers

• Career Level: Intern