Retail Department Supervisor
About The Position
The Retail Department Supervisor at HomeGoods executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, store cleanliness and organization, and exemplary customer service. The Supervisor coordinates truck delivery and merchandise flow to the sales floor, trains and mentors Associates, monitors team productivity, and helps ensure tasks are completed according to the store plan. The role also maintains backroom organization, merchandising and signage standards, safety, and compliance with applicable policies and programs. The position is based at HomeGoods Store 0829 in Houma, Louisiana. Starting pay is $13.50 to $14.00 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills, with attention to detail.
- Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
- Able to work effectively with peers and supervisors as a team player.
- Capable of lifting heavy objects, with or without reasonable accommodation.
- Able to train others.
- One year of retail experience and six months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery, prioritizing merchandise processing onto the sales floor.
- Train and mentor Associates on merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
- Ensure Associates complete tasks according to the store plan and prioritize as needed.
- Monitor team productivity and coach Associates as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards in the backroom.
- Ensure compliance with recycling and, where applicable, hazardous-waste programs.
- Communicate priorities and progress accurately and effectively with management and Associates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions and, for eligible Associates, 401(k) match
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- For Associates meeting service or hours requirements: medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
