Retail Department Manager - Nike Leesburg

NIKE•Leesburg, VA

20h•Onsite

About The Position

The Retail Department Manager, referred to at Nike as a Coach, leads and inspires a store team to deliver strong customer experiences and support store growth. The role represents Nike’s brand and culture of sport, trains team members on service principles, and fosters an inclusive, supportive environment. The manager applies retail expertise to store growth strategies and community partnerships while guiding the team to achieve business results and operational goals. This is a full-time position at the Nike Factory Store in Leesburg, Virginia, scheduled for 34–40 hours per week, including nights and weekends. The manager leads store operations and staffing, supports employee development, manages business results and critical metrics, and oversees product flow from the stockroom through visual merchandising and the sales floor.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the team to deliver the best customer experience and foster an inclusive, supportive workplace.
Train the team and implement Nike Service Principles while representing Nike’s culture, brand, colleagues, and community.
Lead a team that keeps store functions running seamlessly.
Attract, assess, and onboard new team members to ensure the store is staffed.
Equip store employees with the tools they need for their day-to-day responsibilities.
Lead the store team and business results, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom to visual merchandising and the sales floor.
Use retail expertise to drive store growth strategies and develop community partnerships.
Use conflict-resolution and employee coaching and counseling tools.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day hired.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
Access to Optum Employee Assistance Program support at no cost for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.
Employee discounts.
Education programs to develop and advance a career.