Retail Department Coordinator

The TJX Companies, Inc. • McHenry, IL

1d • $16 - $17 • Onsite

About The Position

The Retail Department Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator also helps manage merchandise flow from truck delivery to the sales floor, mentors Associates, monitors team productivity, and supports store priorities, safety, compliance, and shrink-reduction efforts.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Effective team player who works well with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• At least 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Create a positive internal and external customer experience.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support an efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organization, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates who meet service or hours requirements
• Medical, dental, and vision coverage for Associates who meet service or hours requirements
• Health savings account (HSA) for Associates who meet service or hours requirements
• Health care flexible spending account (FSA) for Associates who meet service or hours requirements
• Life insurance for Associates who meet service or hours requirements
• Short- and long-term disability for Associates who meet service or hours requirements
• Paid parental leave for Associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for Associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed