Retail Customer Service Bilingual (Spanish)
About The Position
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. This position is for a Full time store associate that is fluent in English and Spanish.
Requirements
- Fluent in English and Spanish.
- Access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value.
- Review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
- Work closely with wholesale and retail customers to determine their needs.
- Answer customer questions about Sherwin-Williams products.
- Recommend the right solutions to customers.
- Promptly resolve any customer concerns.
- Ensure maximum client satisfaction.
- Stay up-to-date with product features.
- Maintain the high quality and visual standards of the products and store.
- Achieve excellent customer service.
- Consistently meet the store’s sales goals.
Benefits
- Rewards, benefits and the flexibility to enhance your health and well-being
- Opportunities to learn, develop new skills and grow your contribution
- An inclusive team and commitment to our own and broader communities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
