Retail Clerk

Golden Bolt • Memphis, TN

5h • Onsite

About The Position

Golden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers, delivering cutting-edge wellness solutions across the country and globe. The Retail Clerk is responsible for preparing retail and special-order items for shipment, including order distribution, shipment audits, and ensuring complete packing of every released order. This role emphasizes safety, accuracy, and teamwork within all levels of Retail. The Retail Clerk provides operational support and collaborates with the Operations team for continuous improvement and process consistency, taking a hands-on approach as part of the team. This person actively supports the Company’s vision and goals and is responsible for meeting daily and weekly Retail goals.

Nice To Haves

• Deadline driven and resourceful with ability to take direction
• Ability to communicate in a multicultural environment
• Consistent attendance and adhering to work schedule and attendance policy

Responsibilities

• Fulfill all Retail orders within 48 hours
• Manage/update dedicated google sheets and slack channels
• Ensure workflow is executed in accordance with SOP’s and job aids
• Collaborate with management to relay team performance, and optimize procedures in accordance with company policies
• Maintain consistent workflow by adhering to the order distribution process
• Ensure the organization and effectiveness of the order desk and printing area
• Meet effective and accurate goals set by the management team
• Maintain a safe, clean, and organized fulfillment center
• Resolve first-level operational issues and escalate them as necessary to the Fulfillment Manager
• Responsible for various data entry
• May be required to load/unload trucks

Benefits

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.
• 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits, because we take a holistic approach to your well-being.
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
• Company events, like our annual company picnic and Cinco de Mayo parties, designed to cultivate connections and enhance work-life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 11-50 employees