Retail Cleaning Associate Rea Rd

TJX•Charlotte, NC
•Onsite

About The Position

The Retail Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and completing cleaning and recovery tasks throughout the store. The associate adheres to operational, merchandising, health and safety, and loss-prevention standards, and is cross-trained to support multiple store areas and business needs. The role also supports customer experience practices, communicates with management and associates, and contributes to a positive store culture.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong organizational skills and attention to detail.
  • Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Strong verbal and written communication skills, including the ability to listen and respond appropriately.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.
  • Retail customer experience preferred.

Nice To Haves

  • Retail customer experience.

Responsibilities

  • Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
  • Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
  • Maintain cleanliness, organization, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
  • Follow company health and safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
  • Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor.
  • Support and respond to Front End coverage needs.
  • Follow the merchandising philosophy and signage standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Follow operational and loss-prevention controls, including shrink-reduction policies.
  • Communicate accurately and effectively with management and associates.
  • Follow labor laws and company policies and procedures, including meal and break-period policies.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical insurance for associates meeting service or hours requirements
  • Dental insurance for associates meeting service or hours requirements
  • Vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays, vacation, and sick leave for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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