Retail Center Sales Representative - Irmo, South Carolina

BlueCross BlueShield of South Carolina•Columbia, SC

10d•Onsite

About The Position

This position is responsible for selling individual ACA policies. Experience selling on the Federally Facilitated Marketplace and the FFM certification strongly preferred. Responsible for providing consultative sales and service to customers seeking health and ancillary insurance products and information. Accepts payments from customers, assists with wellness education, and conducts Personal Health Assessments (PHAs). Regularly engaged in community events after work hours and to include weekends. This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings.

Requirements

High School Diploma or equivalent
1 year retail, sales, and/or marketing experience.
Ability to develop/maintain effective relationships with potential customers.
Knowledge of marketing principles, techniques, and the marketplace.
Effective presentation and customer service skills.
Analytical or critical thinking skills.
Demonstrated verbal and written communication skills.
Effective organizational skills.
Ability to persuade, negotiate, or influence others.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office.
Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job.
Other licensures and certifications may be required and maintained by specific areas.

Nice To Haves

Experience selling on the Federally Facilitated Marketplace
FFM certification

Responsibilities

Promotes individual insurance products at retail stores, community events, sales events, and ad-hoc outings.
Analyzes prospective customer needs and matches appropriate company products and services.
Receives and handles payments from customers.
Presents and explains various recommended products, benefits, features, and alternatives to the customer.
Explains company sales, medical underwriting, and enrollment processes to set realistic customer expectations.
Generates and acts upon leads for new sales and the sales of replacement and add-on products.
Initiates telephonic follow-up and/or outreach.
Schedules appointments for sales and service visits; conducts group and individual information sessions.
Assists with wellness education and conducts Personal Health Assessments (PHAs).