Retail Cashier (Seasonal - 2026)

Big Rivers WaterparkNew Caney, TX
9d$10

About The Position

Cashier provides excellent service by welcoming guests, answering questions, offering assistance, suggesting items, providing product information and executing sales accurately and efficiently. Individual responsibilities as a cashier may include demonstrating outstanding guest service and selling skills. Comprehends product knowledge by reading product offerings and pricing to communicate it to our guests. Stays current with promotional events, product prices and sales. Cashiers are responsible for verifying, selling, upgrading and processing all services offered using current ticketing application. Cashiers must process payments by totaling purchases; cash, credit cards, coupons, vouchers, company checks and star cash. Must also be able to deal with guest exchanges courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting H2H commitment to our guests. The successful candidate will play a fundamental role in achieving our guests’ satisfaction and revenue growth objectives.

Responsibilities

  • Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
  • Greet guests when entering or leaving establishment.
  • Make sales referrals, cross-sell products and introduce new products when applicable.
  • Pleasantly answer guests' questions and refer to management if answer doesn't solve the issue.
  • Resolve guest complaints, guide them and provide relevant information.
  • Basic understanding of sales principles and guest service practices.
  • Multi-task while being attentive to guests and remaining flexible to the needs of the business.
  • Upsell seasonal passes, star cash and other packages while handling cash and credit transactions.
  • Ensure pricing is correct.
  • Issue change, receipts and star cash.
  • Redeem coupons and honor discounts.
  • Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
  • Show a sense of urgency while working.
  • Acquire product knowledge and keep updated on changes, daily prices, product availability, and events.
  • Report any theft or suspicious activity to management ASAP.
  • Follow all company policies and procedures while protecting company assets.
  • Maintain clean and tidy work area.
  • Take pride in their wardrobe & appearance.
  • Assist other departments as staffing needs require.

Benefits

  • Free Park Admission: Enjoy unlimited access to Big Rivers on your days off.
  • Exclusive Discounts: Save on meals, gift shop items, tickets and more throughout the park.
  • Team Member Recognition: Be eligible for perks like Team Member of the Week, incentives, and appreciation events.
  • End-of-Season Bash: Celebrate with fellow team members at our annual event, featuring games, raffles, prizes, and more.
  • Development Opportunities: Gain experience in guest services, safety, teamwork, and more.
  • Holiday Work Opportunities: Qualify to join our Halloween and Christmas events based on end-of-season evaluations.
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