Retail Cashier
About The Position
At DICK’S Sporting Goods, the Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. The role involves greeting customers, understanding their needs, supporting their shopping experience, and processing sales transactions and returns. Cashiers also promote company programs (such as customer loyalty, warranty sales, and private label credit card enrollment) and adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures. They are expected to maintain confidentiality of company information, create an inclusive store environment where everyone feels welcome, safe, and respected, and support the team across the store by taking an all-hands-on-deck approach. Cashiers also perform other tasks as assigned by management.
Requirements
- Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
- Ability to work extended periods of time (up to 4 hours) standing or walking.
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Nice To Haves
- Prior retail sales, cashier, or customer-focused experience preferred.
Responsibilities
- Provide excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
- Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
- Process customer sales transactions and returns in accordance with established Front-End procedures.
- Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
- Maintains confidentiality of all Company information.
- Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned by management.
Benefits
- Complies with all state paid leave requirements.
- Generous suite of benefits.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
