Retail Cashier Team Leader Trainee
Teso Life•Jacksonville, FL
About The Position
The Cashier Team Leader oversees the cashier team and ensures smooth front-end operations, including managing daily transactions and maintaining excellent customer service standards. This role involves training, supporting, and guiding cashiers to enhance team performance and resolve any issues at the register. You will also ensure the team meets store goals and fosters a positive shopping experience for customers.
Requirements
- Strong leadership and team management skills.
- Proficiency in handling cash, credit card transactions, and POS systems.
- Effective communication and interpersonal skills.
- Ability to multitask and manage a team effectively in a fast-paced environment.
Responsibilities
- Supervise and support cashiers to ensure smooth and efficient checkout operations.
- Assist in handling complex customer transactions, including refunds, voids, and payment discrepancies.
- Enforce store policies related to customer transactions, returns, and promotional discounts.
- Address and resolve customer complaints or concerns in a professional manner.
- May be requested to work in other locations from time to time.
- Bend, lift, open, and move products and fixtures up to 30 lbs. as needed.
Benefits
- 10% employee discount
- Medical insurance
- 401(k) Matching
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
