Retail Cashier Associate/Sales

Marders • Bridgehampton, NY

23h • $25 - $30

About The Position

Role Summary Product knowledge of Marders’ plants, products, and services is a fundamental requirement of the Retail Cashier Associate role. Drive sales by exceeding selling and service expectations while supporting checkout operations as a register facilitator. Job responsibilities include, but are not limited to the following: To give the customer the best experience. ensure all team members know all Marders’ products. · Maintain strong knowledge of Marders’ plant material, products, and services, and be able to describe them clearly to customers. · Educate clients on plant care, proper soil conditions, fertilizers, and organic gardening practices. · Maintain knowledge of Annuals, Perennials, Trees & Shrubs. · Make an authentic first impression to welcome and connect with customers, doing what it takes to create a seamless and enjoyable experience for our clients. · Support floor sales by recommending additional related products and identifying add-on opportunities for customers. · Review the daily sales report and track progress toward daily and weekly sales goals. · Execute register transactions and operate the POS system as needed to support floor sales. · Use store systems, radios, and phones effectively. · Assist the Merchandising Manager in maintaining visually compelling plant and product displays that meet Marders’ merchandising standards. · Assist in tagging, replenishing, and offloading as needed to support receiving and operational tasks as directed. · Communicate effectively with clients and colleagues while using Acumatica and established clienteling protocols to conduct daily clienteling and follow-up. · Share feedback, insights, and ideas with the management team and voice concerns constructively as they occur. · Understand the importance of environmental issues and support company efforts to enforce recycling, reduction of plastic and waste (including proper separation of compost, plastics, glass, paper, and food waste). · Be available during peak business periods, including weekends, holidays, and special events. · Perform all other duties as assigned. REGISTER FACILITATOR RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: · Operate the register efficiently while ensuring accurate transactions and a balanced drawer at the end of each shift. · Support a seamless checkout experience so sales associates can continue assisting customers on the sales floor. · Process product tags and transactions efficiently to maintain a smooth checkout flow. · Maintain a clean and organized register area to support efficient customer transactions. · Answer customer questions when appropriate or direct customers to the appropriate sales associate or department for expert assistance. · Assist with houseplant sales as product knowledge develops, consulting a sales associate or department expert when needed.

Requirements

• 1–2 years of customer service experience in retail or a similar customer-facing environment.
• Experience using a POS system and handling customer transactions.
• Interest in plants, gardening, or organic growing practices.
• Strong interpersonal skills with the ability to build authentic relationships with customers.
• May be required to lift 25 lbs.
• May be required to stand for extended periods.

Responsibilities

• Maintain strong knowledge of Marders’ plant material, products, and services, and be able to describe them clearly to customers.
• Educate clients on plant care, proper soil conditions, fertilizers, and organic gardening practices.
• Maintain knowledge of Annuals, Perennials, Trees & Shrubs.
• Make an authentic first impression to welcome and connect with customers, doing what it takes to create a seamless and enjoyable experience for our clients.
• Support floor sales by recommending additional related products and identifying add-on opportunities for customers.
• Review the daily sales report and track progress toward daily and weekly sales goals.
• Execute register transactions and operate the POS system as needed to support floor sales.
• Use store systems, radios, and phones effectively.
• Assist the Merchandising Manager in maintaining visually compelling plant and product displays that meet Marders’ merchandising standards.
• Assist in tagging, replenishing, and offloading as needed to support receiving and operational tasks as directed.
• Communicate effectively with clients and colleagues while using Acumatica and established clienteling protocols to conduct daily clienteling and follow-up.
• Share feedback, insights, and ideas with the management team and voice concerns constructively as they occur.
• Understand the importance of environmental issues and support company efforts to enforce recycling, reduction of plastic and waste (including proper separation of compost, plastics, glass, paper, and food waste).
• Be available during peak business periods, including weekends, holidays, and special events.
• Perform all other duties as assigned.
• Operate the register efficiently while ensuring accurate transactions and a balanced drawer at the end of each shift.
• Support a seamless checkout experience so sales associates can continue assisting customers on the sales floor.
• Process product tags and transactions efficiently to maintain a smooth checkout flow.
• Maintain a clean and organized register area to support efficient customer transactions.
• Answer customer questions when appropriate or direct customers to the appropriate sales associate or department for expert assistance.
• Assist with houseplant sales as product knowledge develops, consulting a sales associate or department expert when needed.

Benefits

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) savings plan, paid time off, and company holidays.
• Opportunities for professional development and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed