Retail Buyer - UVA Sports

Aramark•Charlottesville, VA

17d•Onsite

About The Position

The Retail Buyer supports the Retail Manager by overseeing day-to-day operations across several indoor and outdoor venues. This role is responsible for ensuring customer service standards are met, staffing levels are sufficient, inventory accuracy, and sales performance across several sports and venues.

Requirements

At least 2 years of experience in a retail sales supervisory role or combination of education and experience with comparable knowledge and skills acquired
Familiar with Microsoft Office and Point of Sale (POS) Systems
Ability to work a flexible, event-based schedule that includes evenings and weekends
Strong organizational and communication skills
Ability to demonstrate excellent customer services using Aramark’s standard service model
Ability to multitask and lead staff through fast-paced, high-volume environments
Ability to stand, walk, and work on feet for extended periods of time
Ability to lift, push, pull up to 50 lbs.
Comfortable working in outdoor environments that could include weather elements such as rain, wind, heat, cold, snow

Responsibilities

Supervises the receiving and tagging of incoming merchandise
Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service
Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor
Handles the storing of all incoming merchandise in assigned locations
Ensures correct pricing on all products on the floor
Leads ongoing training for customer service and product knowledge while motivating sales associates
Ensure accurate opening & closing procedures for events, including staff awareness of promotions, POS close out for credit card sales, inventory loss prevention policies are being followed
Lead by example in providing high level customer service, product recommendations, and resolving customer complaints professionally
Conduct and verify product purchase order, product receiving receipt, price tagging, and invoice is correct before turning in paperwork to payment clerk
Assist in physical & digital product transfers across stores and warehouse locations and verify accuracy of transfers through inventory system
Lead physical inventory take process and inventory review for any damaged product, count variances, and necessary reorders
Develop and maintain sales floor merchandising standards through sale promotions, product displays, and fulfilling client requests
Assist with post-event sales and recap reports by tracking several key performance indicators, operational issues, customer trends, future merchandising opportunities
Cashiers when necessary to expedite the processing of guest’s purchasing
Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise
Leads special projects (i.e., holidays, events, book signings, etc.) when needed
Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible
Works with manager to always ensure full productivity on the floor
Takes charge of unpacking and pricing of new merchandise
Ensures that packing slips and invoices are reconciled by the retail clerk
Fully understands the point-of-sale system
Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities.