Retail Banking Group Manager

Commerce Bank•Wichita, KS

6d•Onsite

About The Position

The main purpose of this job is to be responsible for all retail banking activities and staff members in a specific Community Bank region. Work Schedule Monday - Friday 8:00 AM - 5:30 PM, Saturdays 8:15 AM - 12:30 PM Travel required

Requirements

Strong knowledge of the retail banking field, including knowledge of best practices
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems
Ability to drive results and balance management of organizational risk and meeting goals of the business
Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals
Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concepts both verbally and in writing
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advance level proficiency with Microsoft Word, Excel and Outlook
Bachelor’s degree in Business, Finance, Account or equivalent combination of education and experience required
6+ years retail banking experience required
3+ years leadership/supervisory experience required
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

Responsibilities

Plan and implement sales programs
Assure that branch and individual sales expectations are met; that appropriate customer service, whether delivered in person, via phone, or through other avenues is provided; compliance with established policies and procedures relative to bank operations, security, and human resource management
Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
Communicate decisions, priorities and relevant information to team members effectively
Support budget management, planning and expenditure
Perform other duties as assigned