Retail Attendant and Barista
About The Position
Join the Jamestown Java Team! We're seeking a Retail Attendant & Barista to provide outstanding service to our guests while preparing specialty coffee drinks and assisting with retail sales. If you have a passion for customer service and enjoy a fast-paced environment, we'd love to meet you! Apply today and become part of the 7 Cedars family. The Retail Attendant and Barista is responsible for assisting with operations of Jamestown Java/Goods & Gifts. The scope of responsibility will include, but not be limited to: interacting with guests at gift shop, ringing up merchandise, operating the coffee shop, and coordinating with other departments. Native American hiring preference for qualified candidates.
Requirements
- High School Diploma or GED equivalent required.
- Minimum one (1) years of related retail experience, including cash handling and knowledge of deli/espresso sales.
- Excellent verbal and written communication skills and ability to work collaboratively with hotel teams and guests.
- Ability to promote positive relationships with guests, clients, vendors and Resort teams.
- Strong organization, prioritization, and multi-tasking skills.
- Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining work processes.
- Must be flexible with hours and days worked; mornings, nights, weekdays, weekends and Holidays.
Responsibilities
- Ring up customer sales, transactions, voids and exchanges as needed.
- Greet guests, answer questions, be knowledgeable of product served, offer suggestions, take and serve beverage orders.
- Responsible for maintaining the cleanliness of work station, store and displays.
- Ensure items are fully stocked and, with proper rotation, all outdated items are pulled.
- Must be able to operate and prepare foods/beverages using a variety of kitchen equipment including but not limited to; panini grill, convection oven, microwave, dishwasher, Hobart scale, food slicer, coffee grinder, and espresso machine.
- Monitor and freshen retail areas on a continual basis.
- Pro-actively assist guests in their shopping experience to encourage guest satisfaction and purchases.
- Resolve guest conflicts and concerns while maintaining superior customer service.
- Coordinate and communicate with all departments to meet guests needs.
- Promote 7 Cedars Casino, Longhouse Market & Deli, Cedars at Dungeness, and other Resort/Jamestown SKlallam Tribe properties to hotel guests.
- Understand and maintain reputation management.
- Follow all policies and regulations.
- Core competencies in current ADA and other regulatory expectations.
- Uphold and lead others in following 7 Cedars Resorts mission and values.
- Perform miscellaneous duties as assigned.
Benefits
- health insurance (medical, dental, and vision)
- paid vacation and sick time
- six paid holidays plus one floating holiday
- employer-paid life insurance
- wellness reimbursement programs
- a shared leave program
- free access to our Employee Assistance Program
- resort and local discounts
- 50 cents/gallon off fuel
- 50% off employee meals while on clock (and 20% otherwise)
- option to enroll in our 401(k) plan with no waiting period and a 4% company match
- free access to a Merrill Lynch financial advisor
- supplemental insurance coverage
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
