Retail Associate (3272)

GOODWILL SOUTH FLORIDA • Hollywood, FL

6d • $14 - $0 • Onsite

About The Position

This position involves a variety of tasks within a retail store environment, focusing on customer service, sales, and operational duties. Responsibilities include handling donations, processing merchandise, operating the cash register, maintaining store cleanliness, and assisting customers. The role requires flexibility in scheduling, including nights and weekends.

Requirements

• High school diploma or equivalent, or a combination of education and experience.
• 6 months of related experience or training is highly desirable.
• Excellent customer service skills.
• Prior cashiering experience is a plus.
• Knowledge of electronic devices.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Applying common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Regularly required to stand and/or walk for long periods.
• Use hands to finger, handle, or feel.
• Reach with hands and arms.
• Stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 20 pounds.
• With assistance, able to push/pull rolling carts weighing up to 530 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Observe safety and security procedures.
• Report potentially unsafe conditions.
• Consistently punctual and at work on time.
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Follows policies and procedures; supports the organization's goals and values.
• Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Nice To Haves

• Bilingual (English/Spanish) is a plus, but not required.

Responsibilities

• Receive donations, greet donors, accept and unload donated materials, enter customer general information into a smart device, and thank donors.
• Process merchandise by sorting, separating, and hanging clothing and household items.
• Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Conduct sales transactions and maintain control of cash and credit card transactions, following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Perform cleaning duties for various areas of the store, including bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters.
• Report issues that require maintenance repairs.
• Provide customer service, including assisting customers, pricing merchandise, managing fitting rooms, offering recycling bags, explaining store operations, and employing sales techniques to enhance sales and community image.
• Work a flexible schedule, including nights and weekends.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED