Seasonal Retail Associates

The TJX Companies, Inc.•Monroeville, PA

2d•$13 - $14•Onsite

About The Position

Marshalls Retail Associates deliver a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. Associates adhere to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The role is at Marshalls Store 0467 in Monroeville, Pennsylvania, and has a starting pay range of $13.25 to $13.75 per hour. Actual starting pay depends on relevant skills, qualifications, and experience. The position is seasonal. Benefits include an associate discount, employee assistance program, smoking cessation support, bereavement benefits, associate 401(k) contributions, child care and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses. Associates who meet service or hours requirements may also qualify for a 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick time, auto and home insurance discounts, a scholarship program, and adoption assistance. Benefits are subject to the applicable plan or program terms and may change.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery as needed throughout the day.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
Provide and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.