Retail Associate. Maligne Lake
About The Position
At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable. This job is posted as part of our seasonal hiring for Spring/Summer, 2026; it will be a full-time seasonal role. The Maligne Lake gift shop is renowned in the Rockies for its eclectic offerings of quality goods and clothing. This is a sales-oriented position with a focus on proactive guest interaction, hospitality, and product knowledge for both retail and our other Pursuit services.
Requirements
- Previous retail experience an asset
- Hospitality-oriented mindset and a passion for delivering memorable experiences
- Mature, energetic, dependable and self-motivated
- Enjoy working with a diverse team in a busy, fast-paced environment
- Strong communication skills
- Second language an asset
- Enthusiastic and out-going personality, ability to use this to engage with guests
- Cash handling experience
- Able to take initiative on restocking, re-merchandising, and regular cleaning duties
Responsibilities
- Upholding our high standards of hospitality, merchandising, and display
- Providing exceptional hospitality to our guests in the form of in-depth product knowledge and general retail assistance
- Keeping the sales floor and storage areas clean and organized
- Applying upselling and cross-selling techniques to meet weekly, monthly and annual sales targets
- Working closely with the retail inventory team to ensure all product counts and merchandizing are being effectively and accurately accounted for
- Upholding the high standard of environmental stewardship expected for all employees
- Restocking the sales floor, ensuring all product displays are to expected levels of presentation and for anticipated business volume
- Taking a genuine interest in the guest and identifying needs
- Operating the point-of-sale system with accuracy and efficiency
- Responsible handling of cash, credit cards and completion of cash out procedures
Benefits
- Free access to Pursuit attractions and 50% off for friends
- Discounts on hotel stays, dining, and retail
- Access subsidized mental health and wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
