Retail Associate Part-Time - The Grand Hotel

Xanterra Travel Collection•Tusayan, AZ

3d•Onsite

About The Position

Live. Work. Explore. as a part of our Retail team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring a Retail Associate to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park! Provides superior customer service while handling the sale of retail purchases in the gift shop.

Requirements

Courteous customer service attitude.
Constantly: stand and walk.
Frequently: lift/carry up to 10 lbs., and push/pull up to 25 lbs.
Occasionally: sit, reach outward & above shoulder, squat/kneel, bend, crawl, climb, lift/carry up to 50 lbs., and push pull up to 100 lbs.

Responsibilities

Fully understand and support Xanterra Mission Statement and Core Values.
Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
Provides superior customer service and uses good communication skills.
Handles the sale of retail purchases in the gift shop.
Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.
Assists whenever necessary in keeping the sales floor and stock room clean and organized; includes sweeping, vacuuming, dusting, polishing, mopping and trash removal.
Keeps merchandise stocked.
Assists Manager with inventory control, ordering, receiving and merchandise display.
Maintains effective cooperation with Managers and other co-workers.
Maintains a well-groomed, clean, and neat appearance.
Functions with flexibility and courteous behavior in a high traffic season retail operation.
Acquires and demonstrates a basic knowledge of product information when used as part of a professional sales approach.
Works with a minimum of supervision and maintain excellent attendance and punctuality.
Show an awareness of inventory control through efficient management of assigned merchandise sections, with attention to pilferage protection
Is knowledgeable of the Park and surrounding areas.
Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
Other duties assigned.