Host Part-Time - The Grand Hotel
About The Position
Live. Work. Explore. as a part of our Food & Beverage team at The Grand Hotel at the Grand Canyon! Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel at The Grand Canyon - the only 3-diamond hotel in Tusayan, Arizona - has 121 standard and deluxe rooms, a retail store and the Canyon Star Steakhouse and Saloon. No matter what your job is, you play an essential role in providing warm and friendly hospitality to our guests! We’re hiring a Part-Time Restaurant Host to Live. Work. Explore. just one mile from the entrance to the iconic south rim of Grand Canyon National Park! The restaurant host welcomes guests, manages reservations or wait-lists, seats customers with menus, answers calls and questions, and assists staff as needed.
Requirements
- Must be at least 18 years of age.
- Constantly: stand and walk.
- Frequently: Handle items and reach outward.
- Occasionally: sit, reach above shoulder, squat/kneel, bend, lift/carry up to 50 lbs., and push pull up to 100 lbs.
Responsibilities
- Continually focus on providing exceptional guest service as a primary goal.
- Greet the guests as they approach the podium and make them feel welcome in the dining room.
- Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
- Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
- Keep menus clean and presentable and discard any menus that are too worn or tattered.
- Be knowledgeable with all dining room floor sections.
- Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
- Complete opening and closing side duties according to dining room standards.
- Maintain seating log to ensure accurate cover count for the seating period.
- Assist servers as needed to clear and set tables.
- Adhere to all prescribed Company, statutory/regulatory policies, and procedures.
- Other duties as assigned.
Benefits
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
