Retail Associate Part Time

TJMaxx•Chelsea, MA

6d•Onsite

About The Position

The Retail Associate delivers a highly satisfied customer experience by engaging with customers, following customer experience principles, and helping maintain a clean, organized store. The role adheres to operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. Associates contribute to a positive store culture through honesty, integrity, and respect, and support store safety and shrink-reduction efforts.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Engage and interact with customers while modeling established customer experience practices.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and provide correct change according to operating procedures.
Promote credit and loyalty programs.
Follow the merchandising philosophy and established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain and clean the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.