North Canton - Retail Associate

Goodwill Industries of Gr. Cleveland & East Central OhioNorth Canton, OH
Onsite

About The Position

As a Retail Associate, you'll play an essential role in creating an inviting and efficient shopping experience. You'll support smooth store operations, work collaboratively with a passionate team, and directly contribute to our mission of improving lives through the power of work. By joining Goodwill, you're not just starting a job; you're contributing to a legacy of positive change in your community. Every day, you'll help us transform lives through the power of work, while enjoying a fulfilling and dynamic career in retail.

Requirements

  • A passion for retail and delivering outstanding customer experiences.
  • Strong teamwork and communication skills with a proactive attitude.
  • Flexibility to adapt to a dynamic retail environment and prioritize tasks effectively.
  • Background check required.

Nice To Haves

  • Experience in retail, sales, or customer service is a plus, but not required; we'll provide the training.

Responsibilities

  • Deliver exceptional customer service by warmly greeting and assisting shoppers.
  • Answer customer inquiries and provide product recommendations with a positive and professional demeanor.
  • Foster a welcoming and inclusive environment to enhance the shopping experience.
  • Support the team in meeting and exceeding sales goals and key performance indicators (KPIs).
  • Actively participate in promoting store promotions and initiatives.
  • Collaborate with teammates to overcome challenges and share best practices.
  • Participate in team meetings, offering ideas and insights to improve store performance.
  • Restock shelves, organize merchandise displays, and conduct inventory counts.
  • Maintain a clean, safe, and well-organized store environment that meets company standards.
  • Adapt to changing business needs, multitask effectively, and stay calm under pressure in a fast-paced environment.

Benefits

  • Bonus incentive plan
  • Generous paid time off
  • Retirement planning with company match
  • Employee Assistance Program
  • Employee discount
  • Medical, dental, & vision benefits at a fraction of the premium cost (for full-time employees)
  • Short-term and long-term disability insurance at no cost (for full-time employees)
  • Life insurance at no cost (for full-time employees)
  • Paid holidays (for full-time employees)
  • Retirement plan with company match incentive (for full-time employees)
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