Seasonal Retail Associate

CHILDRENS MUSEUM OF PHOENIX•Phoenix, AZ

1d•Onsite

About The Position

The Children’s Museum of Phoenix is seeking a Shop Associate to support our Museum Store aMUSE Toys & Fun Stuff. At the direction of the Retail Manager, the Retail Associates are responsible for providing excellent customer service, assisting visitors, and maintaining the presentation of the sales floor, products, and displays. Our Retail Associates will complete transactions through our point of sale while helping all our visitors discover the playful kid within!

Requirements

Strong interpersonal skills
Creative, with a positive, can-do attitude
Minimum of 16 hours of availability
Availability on weekdays. Weekends, Holidays, and some evenings for Special Events.
Excellent communication and customer service skills and customer-service orientation
Strong ability to work under pressure and respond to deadlines and changing environments
Experience working with Children and Families
Comfortable in large groups of people
Basic Computer Skills
Basic Mathematic Skills (addition, subtraction, multiplication, division)
High School graduate or GED
Must meet requirements of employment background check
Ability to respond to common inquires or complaints with visitors.
Ability to calculate figures and amounts such as discounts as well as basic mathematic skills (subtraction, multiplication, division)
Knowledge of basic computer skills; Becoming efficient in Altru through training and usage to successfully meet departmental responsibilities.
The employee must be able to see well and able read fine print.
Must be able to lift boxes weighing up to 25 pounds.

Nice To Haves

Fluency in Spanish and/or other languages desirable
Minimum 1 year of retail service and cash handling experience preferred
Fluency in Spanish and/or other languages desirable

Responsibilities

Welcome and acknowledge all visitors to the Museum
Inform families on / enforce all Museum Safety Protocols
Process credit card, cash, and other monetary transactions in a fast-paced environment
Meet Department Revenue Goals
Promote all current sales and discounts
Stock shelves daily
Maintain a clean, organized, and efficient Stock Room, Shop Office, and Sales Floor at all times
Communicate positively and professionally to co-workers in all levels of the organization
Close / Balance daily cash drawer
Stay up to date on museum policies, exhibits, and events
Work with a high level of energy, strong work ethic, and sense of excitement
Other duties as assigned