American Girl Franklin Location - Retail Associate- Summer Seasonal -Part Time

Mattel • Franklin, TN

1d • Onsite

About The Position

American Girl is looking for dynamic individuals as Sales Department Clerks who have the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment. This role involves approaching and assisting customers, assessing their needs, sharing product knowledge, processing transactions, and resolving customer issues. You will also share information on store events and promotions, and communicate merchandise and service needs to management.

Requirements

• High school degree or equivalent, preferred.
• Sales experience in the specialty retail or service industry, preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED