About The Position

American Girl is looking for dynamic individuals as Sales Department Clerks who have the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment. This is a Summer Seasonal Part-Time position.

Requirements

  • Must be willing to work a flexible retail schedule, including days, nights and weekends.
  • Must possess basic computer skills.

Nice To Haves

  • High school degree or equivalent, preferred.
  • Sales experience in the specialty retail or service industry, preferred.
  • Some experience using a POS System, preferable.
  • Experience working with children, preferred.

Responsibilities

  • Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
  • Share information on store events, promotions and activities with customers.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
  • Communicate merchandise and service needs to management on timely basis.
  • Provide assistance to accomplish team and company goals.

Benefits

  • Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
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