Retail Associate, SEAS OVN - Nike Citadel

NIKE•Los Angeles, CA
•Onsite

About The Position

Nike Retail Associates, known as Athletes, bring the “Just Do It” mindset to life by serving consumers and helping them discover products that inspire them to move, dream, and dare. Associates build brand trust and loyalty in a fast-paced, high-traffic retail environment, working across store zones and consumer needs as part of a collaborative team. The role focuses on delivering an excellent Nike store experience through knowledgeable, energetic service and attention to store standards. The starting hourly rate is $19.00. Schedules vary by location, season, business demands, and employment type. Standard shifts are generally scheduled between 5:00 AM and 11:00 PM in the store’s time zone; overnight positions may work between 9:00 PM and 7:00 AM. Associates are expected to commit to their availability and remain flexible within it. Managers will make every effort to schedule within provided availability, though business needs may occasionally require work outside it or different availability. Full-time hours are 32–40 per week, part-time hours are 14–29 per week, seasonal hours are up to 40 per week based on business need, and part-time-under hours are 5–15 per week. The application process includes an online assessment about personality characteristics and behavioral preferences relevant to the Retail Athlete/Associate role. Accommodations are available for the assessment and interview process. Relocation support and work authorization assistance are not available for this role.

Requirements

  • Must be at least 18 years old.
  • Flexible scheduling and availability to work retail hours, potentially including day, evening, weekend, and holiday shifts, based on department and store/company needs.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

  • Serve consumers and understand their needs, guiding them to products that support their performance.
  • Build brand trust and loyalty and provide consumers with an excellent Nike store experience.
  • Maintain product knowledge, honor product details, and keep the store sharp.
  • Work toward goals and contribute purposefully to the day's momentum.
  • Build connections with consumers and teammates, share knowledge, and help create an inclusive, supportive environment.
  • Meet elevated standards, communicate honestly, and demonstrate reliability.

Benefits

  • Discounts up to 50% for the employee and eligible family members on Nike, Converse, and Jordan products.
  • Tuition assistance up to $5,250 per calendar year (eligibility varies).
  • Accrued paid time off and holiday pay (eligibility varies).
  • Medical, dental, and vision insurance (eligibility varies).
  • Parental and family leaves; short- and long-term disability (eligibility varies).
  • Healthcare and dependent-care flexible spending accounts (eligibility varies).
  • 401(k) plan (eligibility varies).
  • Financial coaching and education benefits (eligibility varies).
  • Commuter benefits.
  • Mental and emotional health benefits.
  • Child development support and caregiving benefits (eligibility varies).
  • Employee assistance program.
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