Retail Associate (FT)-Bilingual Preferred

Red Wing Shoe Company•Moreno Valley, CA
•$17 - $22•Onsite

About The Position

The Retail Associate promotes and supports Red Wing Shoe Company’s brand through professional selling, customer loyalty, and lasting customer relationships. The role delivers the Ultimate Fit Experience (UFX), sells premium products, and provides conscientious customer service while supporting daily retail store operations. The position is full-time, with a targeted hiring range of $16.90–$22.26 plus commission, depending on qualifications. Bilingual ability is preferred.

Requirements

  • High school diploma/GED or equivalent work experience.
  • 1–2 years of relevant experience.
  • Results-oriented approach.
  • Effective written and verbal communication.
  • Computer utilization skills.
  • Ability to lift 50 pounds, bend or squat to lace shoes, lift overhead, twist, climb a ladder, and stand for long periods.

Nice To Haves

  • Bilingual ability.
  • Thorough knowledge of Red Wing Shoe Company’s mission, values, and organizational structure.
  • Profit and loss knowledge.
  • Natural curiosity, passion for new ideas, and an interest in driving growth.
  • Problem-solving ability.
  • Retail footwear knowledge.

Responsibilities

  • Guide each customer through Red Wing Shoe Company’s Ultimate Fit Experience.
  • Recommend appropriate accessories and educate customers about their benefits.
  • Generate industrial sales leads.
  • Achieve and exceed daily productivity and sales goals.
  • Maintain the sales-floor presentation, store signage, and housekeeping standards.
  • Maintain product knowledge and technical and operating proficiency through continuous learning.
  • Maintain a safe and healthy work environment by following organizational standards and legal regulations.
  • Provide direct support for daily retail store operations.
  • Maintain knowledge of the company’s electronic communication software to obtain necessary information.
  • Establish, follow, and enforce organizational quality-system standards to maintain quality service.
  • Uphold Red Wing Shoe Company’s core values and policies.
  • Perform additional duties as required.
  • Build collaborative relationships with people the associate works or interacts with.
  • Perform store housekeeping, including vacuuming, mopping and waxing floors, washing windows, disinfecting with chemicals, disposing of trash, maintaining recycling, and installing and maintaining furniture, fixtures, and displays.

Benefits

  • Medical, dental, and vision coverage.
  • Health savings and flexible spending accounts.
  • Life and disability insurance.
  • Paid time off and holidays.
  • 401(k) match.
  • Employee discounts.
  • Free employee assistance program (EAP) services.
  • Financial planning assistance.
  • Well-being coaching.
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