OluKai Retail Associate - Irvine Spectrum

Archipelago CompaniesIrvine, CA
Onsite

About The Position

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.

Requirements

  • Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
  • Must be available for a minimum of at least three (4-8hrs) shifts a week.
  • Must be available for holidays and weekends as necessary.
  • Must be 17yrs or older.
  • GED or high school diploma preferred and/or in action.
  • Strong interpersonal and communications skills both verbal and written.
  • An independent work ethic, excellent time management skills and organizational abilities.
  • Positive attitude and high integrity.
  • Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Nice To Haves

  • Culturally minded team members.

Responsibilities

  • Welcome customers into the store and deliver a remarkable brand experience.
  • Be the first point of contact for guests of the OluKai store.
  • Hit and exceed individual and team sales goals.
  • Engage with new customers and build immediate and lasting rapport.
  • Share the details of unique brand partnerships as well as product design inspirations and reason for being.
  • Stay current on fashion trends, understand customer needs, and creatively communicate selections that meet their needs.
  • Independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
  • Uphold visual standards and store cleanliness.
  • Help with back of house duties including receiving, processing product and re-stock.
  • Utilize POS best practices for a seamless consumer experience.
  • Act as a brand ambassador for OluKai.
  • Participate in local events and giveback programs.

Benefits

  • Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
  • Comped yearly product from all Archipelago brands
  • Flexible work schedule
  • Bonus Program eligibility
  • Team building events
  • 401k and 401k employer matching
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