Retail Associate (2891)

GOODWILL SOUTH FLORIDA • Miami, FL

10d • $14 - $0 • Onsite

About The Position

This is a part-time Retail Associate position in Miami, FL. The role involves a variety of tasks including customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities within a retail store environment. The position requires the ability to work a flexible schedule, including nights and weekends.

Requirements

• High school or equivalent, or a combination of education and experience.
• 6 months of related experience or training is highly desirable.
• Excellent customer service skills.
• Prior cashiering experience is a plus.
• Knowledge of electronic devices.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Applying common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Observe safety and security procedures; Report potentially unsafe conditions.
• Is consistently punctual and at work on time.
• Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Follows policies and procedures; Supports the organization's goals and values.
• Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Nice To Haves

• Bilingual (English/Spanish) is a plus, but not required.

Responsibilities

• Receive donations: greet donors, accept and unload donated materials, enter customer general information into a smart device (such as a phone or tablet), and thank donors for their donated items.
• Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
• Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
• Cleaning duties (including but not limited to) bathrooms, floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters.
• Report issues that require maintenance repairs.
• Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED