Retail - Retail Associate

Canadian Niagara Hotels Group • Niagara Falls, ON

20h • Onsite

About The Position

The Canadian Niagara Hotels Group of Companies is seeking a Retail Sales Associate to join their team. This role involves welcoming and assisting guests, providing product information and sales, handling transactions, and maintaining store standards. The position also includes additional responsibilities related to promotional activities and guest engagement.

This is an opportunity to work within a large and diversified entertainment and hospitality organization, offering a wide range of career choices and development programs. The company is committed to providing exceptional guest experiences and fostering team member growth.

Requirements

• Knowledge and conversational ability in order to effortlessly provide guest experience and encourage both cross-promotion/sales of related products
• Demonstrate cheerfulness and extroversion in order to greet and serve each guest
• Demonstrate knowledge and conversational ability in order to effortlessly provide guest experience and encourage both cross-promotion/sales of related products and company services/activities/products across the complex
• Demonstrate willingness/enjoyment to attend to the needs of others
• Ability to maintain professional composure at all times while performing multiple tasks with multiple guests/multiple items/products
• Ability to effortlessly recommend/ persuade/up sell all forms of store products to guests in order to maximize both the guest experience and revenue
• Must be efficient and accurate with receiving, merchandising, product returns, POS, cash auditing and handling
• Ability to work unsupervised
• Able to work outdoors
• Ability to stand, sit or walk for an extended period of time or for an entire shift
• Must be able to work all shifts including weekends and holidays.

Nice To Haves

• Previous knowledge of computerized point of sale is an asset

Responsibilities

• Enthusiastically welcome and greet guests
• Provide product information, selection, suggestion and sales
• Customer billing and payment settlement
• Maintaining public health, sanitation and proactive health and safety standards
• Complete inventory and restock sections and supplies
• Greet passersby and provide them with discount coupons to invite them to participate in the Hard Rock Café “Spin to Win” sweepstakes
• Manage the “Spin to Win” customer experience by offering chances at winning to restaurant guests
• Help guests exchange previously received coupons to participate in the “Spin to Win” sweepstakes.
• Describe discount coupon restrictions and requirements for guest participants.

Benefits

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed