Retail Associate - Full Time

Ross Stores•Cincinnati, OH

3d•Onsite

About The Position

The Retail Associate is a Full-Time position responsible for ensuring customers have a positive shopping experience. This involves greeting customers, maintaining merchandise presentation, and performing various store functions as needed to achieve customer service and operational goals. Associates are expected to be engaged in assigned tasks during all working hours and may be asked to perform additional duties.

Requirements

Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to work Full-Time hours.
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
For Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Responsibilities

Ensuring a safe and secure shopping environment by maintaining a high level of awareness and correcting or reporting unsafe conditions.
Treating all customers and associates with respect, courtesy, and professionalism.
Assisting customers with merchandise, answering questions, and processing transactions at the register.
Providing prompt and efficient responses to customer needs and issues.
Performing cleaning tasks to maintain store appearance, including sweeping, mopping, dusting, and disinfecting.
Maintaining store organization through daily sizing and recovery tasks.
Expediting new merchandise to the sales floor and merchandising items according to company guidelines.
Understanding and adhering to loss prevention awareness programs and merchandise protection standards.
Demonstrating integrity and honesty in all interactions, safeguarding confidential information, cash, and merchandise.
Following all Mark-Out-of-Stock (MOS) policies and procedures.
Adhering to all policies and procedures concerning financial transactions, including cash, check, charge card, and refund transactions.
Maximizing productivity by executing all store best practices and minimizing steps in workflow.