American Girl Retail Associate (Part-Time)

Mattel • Los Angeles, CA

2d • Onsite

About The Position

The Sales Associate is located at the American Girl Los Angeles location and reports directly to the Retail Manager. This position is responsible for delivering friendly service, building sales, suggesting and selling product, and conducting informative doll salon services, as well as the flexibility to adapt to changing business needs.

Requirements

• Sales experience in the specialty retail or service industry preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed