American Girl Nashville-Experience Associate- Part time

Mattel • Franklin, TN

4d • Onsite

About The Position

The Experience Associate is part of the Retail Team. This role involves Girl Ear Piercing, Doll ear piercing and Doll Hair Salon experience. The position requires flexibility and availability on weekends. American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We are looking for dynamic individuals who have the manual and interpersonal skills to deliver friendly and informative service, as well as, the flexibility to adapt to changing business needs.

Requirements

• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Nice To Haves

• High school degree or equivalent, preferred.
• Sales experience in the specialty retail or service industry, preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.

Responsibilities

• Approach, acknowledge and assist customers promptly.
• Assess and meet customer merchandise and service needs, including special requests and resolving customer problems.
• Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products.
• Share information on store events, promotions and activities with customers.
• Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
• Collaborates with co-workers to create a positive work environment and assists in training new associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED