Retail Associate - Skin Care Coach - Westhills

skoah•Calgary, AB

2d•Onsite

About The Position

Personal training for your skin® is what skoah does. We are a personal skin care company that creates customized, effective and easy to understand skin care programs. skoah.® is not just a spa or a store, it's the best of both. We are looking for passionate and energetic retail associates (skin care coaches) to join our growing team! skoah is expanding fast and can offer career advancement opportunities for individuals who are eager to learn and challenge themselves daily to exceed expectations. The skoah krew is the heart and soul of our organization, well-trained in the skoah standard of customer service and product knowledge. Goal oriented, professional and ecstatic to educate our customers, krew members receive competitive compensation, and a variety of perks. Growing rapidly as an organization, skoah offers many career advancement opportunities for individuals who challenge themselves daily to exceed expectations and are eager to learn.

Requirements

1-2 years in a customer service oriented role
Energetic individuals with retail experience and a passion for skin care
Innovative trouble-shooters who think on their feet and provide kustomer-oriented solutions
Frontline motivators who continuously coach their krew to meet goals and exceed expectations
Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts
Team players who love to make others feel amazing and strive to create a fun atmosphere with a supportive group of fellow krew members

Nice To Haves

Skin care experience is not required as there is a comprehensive training program.

Responsibilities

Coach our guests into a personalized skin care training program.
Support our Skin Care Trainers (estheticians) throughout the day.
Connect with regular guests and get to know them better at each visit.
Build relationships with new guests on their first visit.
Act as the guest's first impression, using humor, curiosity, and empathy to make them feel welcome.
Set personal goals with managers and trainers.
Take responsibility and learn other areas of the company.
Implement marketing and promotion efforts.
Coach the krew to meet goals and exceed expectations.
Fill our books with facials.