Retail Associate / Office Administrator
Pitch Management•Ramara Township, ON
•Onsite
About The Position
Grand Harbour Marina is looking for a motivated, organized, and customer-focused Associate & Office Administrator to become an integral part of our marina operations team. This is a dynamic role that combines office administration, retail operations, customer service, and team coordination. If you're someone who enjoys taking ownership, thrives in a fast-paced environment, and loves working with people, we'd love to meet you.
Requirements
- Outstanding customer service and communication skills
- Strong organizational and time-management abilities
- Excellent attention to detail
- A positive, friendly, and professional attitude
- Ability to work independently and take initiative
- Strong computer skills, including Microsoft Word, Excel, Outlook, and general office software
- Experience with cash handling and point-of-sale systems
- Ability to prioritize multiple tasks in a fast-paced environment
Nice To Haves
- Previous experience in retail, hospitality, customer service, or office administration is preferred
Responsibilities
- Take the lead in managing inventory for the Harbour Market and office supplies
- Coordinate staff schedules, including opening and closing shifts
- Provide administrative support to the marina office team
- Welcome members, guests, and transient boaters with exceptional customer service
- Answer phones, respond to emails, and assist customers in person
- Process retail sales and operate the point-of-sale system
- Complete daily cash balancing and reconciliations
- Maintain accurate records, filing systems, and administrative documentation
- Prepare correspondence, spreadsheets, reports, and other office documents using Microsoft Word and Excel
- Assist with member registrations, reservations, and general office operations
- Help merchandise and maintain a clean, organized, and well-stocked Harbour Market
- Support special events and promotional activities throughout the marina
- General cleaning and housekeeping
- Fuel dock operations
- Dockhand assistance
- Pool operations and guest services
- Special events and marina activities
Benefits
- Full-time, year-round employment
- Competitive compensation
- Beautiful waterfront work environment
- Diverse and engaging responsibilities
- Supportive team culture
- Opportunities for growth and advancement
- Employee discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
