Retail Associate Manager

Verge Mobile•Tupelo, MS

About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a people-first Retail Associate Manager to support the Retail Store Manager and help lead the store team. The role focuses on store productivity, sales performance, operations, and delivering excellent customer experiences. The Associate Manager leads by example, develops and recognizes employees, and helps the team meet or exceed its success measurements.

Requirements

At least 1 year of retail leadership experience.
Impactful leadership with a people-first mindset.
Passion for exceeding goals and winning as a team.
Effective communication and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
High school diploma or equivalent.
At least 18 years old.
Authorized to work in the United States.
Able to pass a background check.
Must be able to receive identity verification with CLEAR before being hired.

Nice To Haves

Wireless retail experience.

Responsibilities

Lead by example and serve as an expert resource for the team.
Help drive overall store productivity, including sales goals, operations, and customer experience.
Meet or exceed personal and store sales goals.
Recruit, train, and develop team members.
Maintain sound operations and pass all audits.
Celebrate and recognize team achievements.
Ensure store employees meet or exceed monthly success measurements.
Conduct personalized performance conversations and create plans to invest in team development.
Support the Retail Store Manager in all aspects of the business.