Full-time Retail Associate & Lesson Studio Coordinator - Gambrills, MD

Menchey Music Service•Gambrills, MD

1d•Onsite

About The Position

Full-time Retail Associate & Lesson Studio Coordinator position at Menchey Music Service, a family-owned and operated music company serving Pennsylvania and Maryland since 1936. This role involves direct customer interaction via in-person, phone, and email to meet musical needs, including selling instruments, accessories, and print music, renting instruments, and enrolling new students for lessons. The Lesson Studio Coordinator aspect involves cultivating a community of musicians through in-store activities, organizing performance opportunities, developing relationships with teachers, parents, and students, and managing student/teacher accounts. Other duties include troubleshooting customer issues, maintaining the store, opening/closing procedures, cash handling, and training on products and sales techniques. This is not a seasonal position.

Requirements

HS Diploma or GED
General knowledge of musical instruments and written music
Ability to play at least one musical instrument
6+ months retail, customer service or sales experience
Proficient Computer Skill (MS Office especially Excel)
Work Management and Dependability
Social Abilities
Accurate and Complete Work

Nice To Haves

Oral and Written Communication
Basic understanding of types of musical instruments
Music/Instrument Knowledge

Responsibilities

Selling instruments, accessories, print music, etc.
Renting band, orchestra & other instruments
Enrolling new students for lessons at the Menchey School of Music
Cultivating a community of musicians through in-store activities
Organizing performance opportunities for students
Developing positive relationships with teachers, parents, and students
Communicating with staff, teachers, and management regarding promotions and events
Assigning billing plans, ensuring payments, assisting with scheduling and maintaining student/teacher accounts
Troubleshooting customer issues and finding solutions
Maintaining a clean and organized store
Opening and closing the store according to policies
Cash handling - daily balancing of cash drawer
Training on instruments, new products, and sales techniques

Benefits

Comprehensive health, dental, and vision insurance with optional Health Savings Account contributions
Optional supplemental coverage, including life insurance
401(k) retirement plan with company match
6 paid holidays
40 hours of flexible time
40 hours of vacation
16 hours of personal time
Accrual policy for paid time off that includes increases based on seniority and year-to-year rollover
Employee discounts on our products and services
Ongoing opportunities for professional development and training