Full-time Retail Associate & Lesson Studio Coordinator - Gambrills, MD

Menchey Music Service Inc•Gambrills, MD

1d•$16 - $18•Onsite

About The Position

Full-time Retail Associate & Lesson Studio Coordinator position at Menchey Music Service, a family-owned and operated music company serving Pennsylvania and Maryland since 1936. This role involves direct customer interaction via in-person, phone, and email to meet musical needs through sales, rentals, and lesson enrollment. The Lesson Studio Coordinator duties include cultivating a musician community through in-store activities, organizing student performance opportunities, developing relationships with teachers, parents, and students, communicating promotions and events, and managing billing, payments, scheduling, and student/teacher accounts. Additional duties include troubleshooting customer issues, maintaining store organization, opening and closing the store, cash handling, and training on instruments, products, and sales techniques. This is not a seasonal position.

Requirements

HS Diploma or GED
General knowledge of musical instruments and written music
Ability to play at least one musical instrument
6+ months retail, customer service or sales experience
Proficient Computer Skill (MS Office especially Excel)
Work Management and Dependability
Social Abilities
Accurate and Complete Work

Responsibilities

Selling instruments, accessories, and print music.
Renting band, orchestra, and other instruments.
Enrolling new students for lessons at the Menchey School of Music.
Cultivating a community of musicians through in-store activities.
Organizing performance opportunities for students.
Developing positive relationships with teachers, parents, and students.
Communicating with staff, teachers, and management regarding promotions and events.
Assigning billing plans, ensuring payments, assisting with scheduling, and maintaining student/teacher accounts.
Troubleshooting customer issues and finding solutions.
Maintaining a clean and organized store.
Opening and closing the store according to policies.
Cash handling and daily balancing of cash drawer.
Training on instruments, new products, and sales techniques.