Retail Associate - Budtender

Cannabis & Glass•Ontario, OR

11h•Onsite

About The Position

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers. Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development. We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems. When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. About the Role At Cannabis & Glass, our Retail Associates are the face of the brand. You'll guide customers through product selection, deliver expert cannabis education, and create an exceptional in-store experience every shift. If you love talking about cannabis and thrive in a fast-paced, customer-facing environment — this is the role for you. We offer one of the best compensation packages in the industry: competitive hourly pay, tips that can exceed $80 per shift for top performers, and the largest employee cannabis discount you'll find anywhere.

Requirements

Minimum 21 years of age
High school diploma or equivalent required
1+ year of customer service, hospitality, or retail experience; cannabis experience not required
Strong interpersonal and active listening skills
Basic math and computer skills; POS experience a plus
Ability to work flexible hours including evenings, weekends, and holidays
Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
Must meet all Oregon state requirements for employment in a licensed cannabis facility

Responsibilities

Greet every customer warmly and professionally; build rapport and promote return visits
Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations
Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
Promote loyalty programs, daily deals, and new product launches
Verify valid ID and confirm all eligibility requirements before every transaction
Accurately process transactions through POS and seed-to-sale tracking systems
Handle all financial transactions with integrity and accuracy
Follow all transaction limits, discounts, and promotional pricing protocols
Adhere to all Oregon cannabis laws and internal SOPs including ID verification, purchase limits, packaging, and labeling
Report discrepancies, compliance concerns, or suspicious activity to store leadership
Assist with restocking, product rotation, and backstock organization
Maintain merchandising standards — displays should be neat, full, and visually appealing at all times
Verify accurate labeling and pricing on all retail products
Support cycle counts and inventory audits as needed
Keep the sales floor, waiting area, restrooms, and break room clean and organized
Sanitize high-touch areas and workstations regularly
Follow all store opening, closing, and cash-handling procedures

Benefits

Competitive hourly pay
Tips that can exceed $80 per shift for top performers
Largest employee cannabis discount
50% employee discount on smokable cannabis products
Exclusive discounts from top national retailers
Medical, dental, and vision insurance — both high-deductible and low-deductible plan options available
401(k)
Employee Assistance Program (EAP)
Paid Sick Leave (PSL)
Holiday pay for shifts worked on: New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas
Mentorship
On-the-job training
Opportunities for advancement