Retail Assistant

The Magic House, St. Louis Children's Museum • Kirkwood, MO

10d • Onsite

About The Position

Supports the day-to-day operations for the Museum Shop and web retail sales. The role requires the employee to act in an honest, mature, and professional manner at all times, treating visitors and co-workers with respect and courtesy. Employees are expected to avoid conflicts of interest, safeguard The Magic House property, report to work on time with a can-do attitude, and maintain timely and accurate financial, attendance, and program records.

Requirements

• One to two years of retail experience required, preferably in a high-volume environment with a strong focus on retail operations and exceptional customer service.
• Knowledge of cash handling, inventory control, and merchandising.
• Competence in using POS and systems that support retail operations.
• Excellent customer service skills-helpful, friendly, and patient attitude.
• Excellent verbal and interpersonal communication skills.
• Ability to multi-task with a high level of output, detail, and accuracy.
• Demonstrated excellence in organization and time management skills.
• Ability to work effectively as a team member, as well as independently.
• Demonstrates good judgment with the ability to solve problems by weighing and evaluating options.
• Positive, optimistic attitude.

Responsibilities

• Greet and sell to Museum guests while serving as a role model to other part-time Museum Shop employees.
• Oversee ordering, stocking, and the care and appearance of the Museum Shop.
• Ensure store procedures are followed.
• Perform daily opening and closing procedures including accurate accounting and reconciliation of money and shop sales to the POS reports.
• Manage online retail sales including management, order fulfillment, and customer service.
• Assist with inventory, including an annual physical inventory of all retail products.
• Alert the Director of Procurement of inventory shortages.
• Participate in trainings as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed