Retail Assistant Store Manager - Full Time - Old Orchard Mall - Skokie, IL

Swarovski•Skokie, IL

1d•Onsite

About The Position

At Swarovski, Assistant Store Managers are key advocates, providing customers with extraordinary service and an awe-inspiring brand experience. The role involves placing crystal into the hearts and hands of customers, leading and growing a team with passion and enthusiasm, and making dreams come true. This position is for individuals seeking a rewarding role within a diverse team that pushes boundaries and shares a passion for fashion and jewelry, offering the opportunity to be part of an iconic global brand and to learn and grow. Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

Requirements

1-2 years’ experience working in a multi-cultural retail environment
Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
Leadership and coaching skills
Digital proficiency, learning agility and growth mindset
A winning personality to easily establish trustful relationships

Responsibilities

Strive for excellence and go beyond in every customer interaction
Build a loyal portfolio of existing and new customers
Act as a role model, leading by example with passion and enthusiasm
Support recruitment, coach and motivate the team to drive the business
Support the implementation of the monthly service and sales plan, goals and targets
Facilitate the on-boarding of New Starters, in-store